Taking a fresh, modern approach to the age-old problem of culture change

Work with us

Four employees standing or sitting behind a desk laughing and high-fiving

we bring energy and momentum…

…Leveraging two decades of experience and evidence-based, proven methods to deliver the culture change results you need.

We’ll take time to help you understand where your business is - and where you need it to go - to make a real difference to the working lives of your people and ultimately what they deliver.

You’ll receive bespoke, targeted support that catalyses change, helping you build a sustainable system and motivated tribe that can continue to cultivate culture independently, long after we are not involved.

Full Partnering Services

Defining you culture playbook icon

Our full partnering services cover three core elements of great culture cultivation.

(If you aren’t sure where to start….or just need some targeted support in specific areas, click here to jump to our Springboard Support services).

  1. priming readiness to change

Over 60% of culture change interventions fail because they don’t consider whether people are ready to take on the challenge of change. Cultural systems are complex and designed for people to act as they always have, so it’s a challenge to create something that helps people break out of their routine behaviours.

We work with you to understand the current levels of readiness for change in your business, helping you set up your change in a way that captures attention and builds momentum, by meeting people where they’re at. We can also help you activate key groups boosting their readiness, to build the support you need to succeed.

  • Let us share our expertise to upskill and inspire your HR teams. Empowering them to independently define and activate your ideal culture, by providing the tools, professional development and thinking partner support they ned to master the core foundations of culture change.

  • Where your leaders aren’t quite ready to play their full role in owning and leading your culture, we can inform and excite them about possibilities for change.

    Let us provide the positive challenge and expert insight you need to get them to see the role of culture in driving bottom line impact and to help embrace their role in creating a high-performance culture.

  • Let us inject energy and a positive focus on employee experience into your team or company days.

    We will kickstart the conversation on culture and align colleagues around their role in creating experiences at work themselves and others. Building energy and readiness for your culture change.

2. defining your culture playbook

To create a culture that delivers the behaviours your business needs, you need a vision of what this looks like for your organisation. However - in reality - one of the biggest challenges many companies face is trying to anchor culture on a vague and high-level picture that makes it impossible to gain traction.

We can help overcome this challenge by supporting you to get complete clarity of what ‘great work’ should look like for your colleagues in their day-to-day experience. This means pushing past theoretical concepts, to define the roles and behaviours of key groups in making that happen. Enabling you to set a realistic, achievable standard for your culture that is fully aligned to your business context and goals.

  • We’ll take the lead in gathering business and colleague insights, working directly with your Exec and HR leadership Teams to co-create and launch your Culture Playbook.

    We will also support you to build an initial culture catalyst scorecard, mapping the gap between your current and ideal culture and outlining your critical first priorities.

  • Supercharge your culture playbook creation with targeted, customised support for your HR Teams around this activity. This can include linking into certain parts of the process to provide specialist diagnostics and thinking partner support.

    As an external expert, we’ll help you push past ‘fixing’ the existing issues, to dreaming of a future that really drives results, helping you ensure your vision is business focused and commercially anchored.

3.ACTIVATING AND CULTIVATION CHANGE

We'll support you in setting priorities and identifying the balance of 'quick wins' and 'big ticket' outcomes needed to deliver progress towards your culture goals.

With a goal of supercharging the pace and impact of change, we’ll set your business up to independently cultivate its own culture moving forward.

  • Helping you to activate, empower and upskill your tribe for change by creating a whole-business, team-led approach to culture change in your organisation.

    This can include support to set-up a cross-business team to develop ownership of culture change, developing a 'Culture Beacons' network to champion change – and leader or team engagement sessions.

  • We'll help you with setting up business led sprints. Upskilling the business to own the definition and support – including defining problem or outcome statements, building and resourcing sprint teams, and monitoring progress and impact.

  • We provide ongoing support that is be bespoke to meet your needs including: empowering and upskilling your workforce for change, redesigning you’re your people management system and processes, EX leader development programs to ensure your leaders have the skills they need to lead in an employee experience-focused way and helping you to address and overcome any blockers to change.

  • Setting up routine strategic reviews of progress. Whether it’s providing you with the tools to conduct a yearly culture audit and Culture Catalyst Scorecard update, or conducting this on your behalf.

    This ongoing support will ensure you step back from the day-to-day roller coaster of change to see your current position and reset your priorities for the next year.

Springboard Support

Not sure where to start or feeling like your business is stuck in doing things in a way that just doesn’t work?

Our Springboard Services are designed to give you and your key stakeholders a boost, building clarity purpose and enthusiasm for moving forward.

  • Half to one day sessions - Working with HR leaders to fuel their thinking on the best next steps in their culture journey.

    Bringing expert input, positive energy, and constructive challenge to culture change conversations in your business.

  • Using our readiness to change diagnostic to map the level of readiness for culture change in your key stakeholders groups. We’ll help you see the role your Exec, managers and colleagues are ready to play in owning their part in creating your ideal culture. Using those insights to provide you with practical recommendations the actions to take to build readiness and engagement in change for your business.

  • Expert-led sessions where we’ll talk the language of high performance and business success. Building the links between culture and colleague behaviours. We’ll help excite your Executive Team around the value of focusing on culture uplifts while making the connections around their role in making it happen.

  • Away day facilitation with a focus on culture uplifts and builds and activating everyone to play their part. We provide interactive, thought-provoking and energising experiences that involve colleagues in defining your ideal culture and create space for them to make commitments around their role in making it happen.